Mill Creek Apartments

Good community for parents with kids as the schools are around and Milpitas has one of the finest schools. We lived here for more than 2 years. Thumbs up for location, right off 880 so makes it easier to jump on the highway. Also, everything is pretty much near by. Some staff members of mill creek are very kind and some are rude. It’s a big community so sometimes you don’t get immediate assistance if something in your apartment needs service, although they have an excellent service staff, you can submit a service request through an app which is great. Parking is a headache here, you have to pay monthly for each parking spot you get, 25$ for covered and 40$ for uncovered, you don’t get any spot for free but you can reserve more than one for the costs mentioned above. There’s literally no parking for visitors even though there are dedicated visitors spot parking available, some community people park there and they never get towed. So we had a terrible situation whenever someone comes to visit us. You do have to request a parking pass for visitors parking which is easy and seamless and as per rules, you can only park there if you have visitors parking pass as you have to put parking pass I’d on the dashboard, I have seen many cars parked there without the permit and they don’t take any action so yes good luck with parking when someone comes to visit you, you will have to worry finding a spot when none is Available. You pay 50$+ for trash monthly, and the trash is always flooding, see the picture attached. I have seen people outside of community dump their trash there. Utilities are insanely highly priced, we used to pay $175 for family of two for sewer, water, trash and water heating, this excludes electricity. What’s interesting is, the water bill gets split evenly across units in building so even if you are away and on vacation, you will pay for others water usage, we were very disappointed by this and it’s not fair to the tenant to pay for water if they aren’t using it (meaning they are on vacation or away). Gym is available on premise which is great. The units are well designed and maintained by the maintenance staff. Oscar was my favorite, very kind and polite so as all other service members are.

Initially when looking for apartments I was looking for four main things: affordable, location, quality, and great management. After personally, having my lease for over a month I can thoroughly say that all my expectations have been met and surpassed. Mill Creek Apartments is a great apartment complex that upholds the quality of other neighboring apartments while offering leases at a lower price. The general location of the apartment is good as well due to the fact that it's near one of the main freeways 880. On top of all this, the management here has been a great help towards making my experience of leasing for the first time a tremendous one. I give all my praise to Sally who has made moving in a non stressful event. Mill Creek Apartments is a apartment complex I'd love to stay here for many years to come.

There are many issues. 0 Star as System is not allowing to add 0 star post 1. Burglary is very common 2. No car parking Safety when they charged for Parking 3. Highest utility charges with respect neighborhood community 4. Low maintenance service for appliances. They are charging for maintenance for some cases like sink crasher replacement 5. No maintenance outside walk ways. Walk way flooded with spiders. You have to do pest by your own money. Overall it’s not worth to spend money for low safety and maintenance community.

Pathetic place. No response after multiple complaints. Moving out soon. Wish we had 0 star option available. 1. Car breaking and Burglary almost everyday 2. Poor maintenance 3. Extra charges for parking, trash, water 4. Homeless and outsiders roaming around sorting trash 5. Inflated rents and utility, maintenance cost with poor service.